BT NTE5c Master Socket Linebox

BT NTE5c Master Socket Linebox replaces the long established BT NTE5a Master Socket. No special tools are needed to connect the NTE5c to your existing wiring. Because It uses ‘Cam’ style connections, it is therefore ideal for DIY installation.

BT NTE5c Master Socket

BT NTE5c Master Socket Linebox now available through Amazon

BT NTE5c Master Socket without Filtered Frontplate

Most notably, the new NTE5c from BT Openreach, features a clip on front panel – removable without using any special tools. If you want to remove the front panel to disconnect your own extension wiring, or to carry out a line test simply grip both sides, press and pull forwards.

Termination for the incoming telephone line is via a Cam style connector needing no special tools to connect the wires. The Cam connector is lifted by pulling back with your thumb, then the telephone wire (not stripped) is inserted into the clear Cam. Once fully inserted, applying firm pressure on the cam locks the wire into place and makes the connection, simple!

When running your own telephone extension cable, you terminate this in the same way via the Cam connector on the front of the rear section of the NTE5c Master Socket.

NTE5c Master Socket Linebox and Filtered Front Plate kit

Purchase this kit if you do not already have an NTE5c Master Socket Linebox installed. Please note that the Filtered Front Plate is NOT interchangeable with the NTE5a version. They are completely different products. If you would like help or advice please call me, and I will advise which version is right for your situation.

Take a look around my website for lots of useful tips and links. If you have WiFi problems, or would like to carry out a Broadband speed test on your telephone line all the information you need is here.

WiFi Problems Improve wireless connectivity around your property.

BT Infinity Master Socket

To achieve the fastest Broadband speed possible that your telephone line can support, it is vital to upgrade your BT Infinity Master Socket to a BT NTE5. Furthermore, ensure that you fit the latest vDSL Faceplate which includes an integral Broadband filter. Following these steps can transform your Internet experience. Release your telephone line’s full potential by preventing existing extension socket wiring from slowing your connection speed.

BT Infinity Master Socket with a vDSL Faceplate

BT Infinity Master SocketIn your property you may have old telephone wiring that’s been added to over the years. Extension sockets in various rooms, all spurred off of the main incoming telephone line. High Speed Fibre Broadband can be compromised by ‘Star Wiring’ which connects extension sockets together. ‘Star Wiring’ creates unwanted reflections of the Broadband signal. Therefore, by fitting a filtered vDSL Faceplate you will ensure full Broadband speed.


Upgrade BT Infinity Master Socket – 3 easy steps to follow

1. Firstly, ensure that the Router is situated in the same vicinity as the NTE5 BT Infinity Master Socket.
2. Secondly, check that the extension wiring in your house is fed from the removable front panel of the vDSL faceplate.
3. Finally, you can fit the vDSL Faceplate which has a built in filter. This will act as a ‘buffer’ between the incoming line that feeds the router, and extension wiring that potentially can pick up interference from the mains electrical wiring. Any electrical noise generated around your home will interfere with the high speed data, therefore fitting the faceplate reduces the risk of this happening.

Here is the correct Mk3 vDSL faceplate that you need to fit on to a BT NTE5a. Most of all these should be fitted – as standard, to all BT Infinity and High Speed Fibre installations.

This is the NTE5a socket, back box and Filtered Frontplate supplied together

Ensure that you carry out a Broadband Speed Test before you upgrade to the latest BT Infinity Master Socket. Repeat this step once you have fitted the new NTE5 BT Infinity vDLS Faceplate. Discover how much of an increase in speed you have created. As a result you should now find that Sky ‘On Demand’ and ‘TV Catchup’ services should work much better now.

To read more about how to fit this improved faceplate to your existing NTE5 BT Master Socket click here How to upgrade to a BT Infinity Faceplate

Upgrade BT Home Hub FREE !

Are you with BT for Broadband and have terrible WiFi coverage around the house? If your Internet connection regularly drops or your router constantly needs resetting you could make some enquires!
If you have the earlier Home Hub 3 you can get an upgrade BT Home Hub for free! I did just that!

Upgrade BT Home Hub for FREE !

Upgrade BT Home HubThe newer Hub 4 and Hub 5 operate on Dual Band frequencies – 2 ‘radio stations’ (communicate with all your tablets and Iphones etc using a different frequency which gives better range / speed).
Home Hub 3If BT are your service provider give them a call. Explain to them that you would like better WiFi coverage around your house. In particular if you have it, that you aren’t able to take full advantage of the faster BT Internet Connection Speed offered by Fibre or Superfast Broadband. BT will upgrade you to the Hub 4 free of charge.

If you are willing to pay extra, the new BT Home Hub 5 does away with the separate white box. Therefore if you have the High Speed Broadband it is much neater. Less clutter and only 1 power adaptor instead of 2, so cheaper to run over the course of a year although you have the initial outlay. Upgrade BT Home Hub makes sense, call BT today to see if you can enjoy all the benefits.

New Contract trap – be careful

BT Home Hub 4Make sure when you ask for your free upgrade that it isn’t subject to you extending or renewing your contract. Insist that if your service is poor, WiFi coverage in your home is patchy, you receive the new Home Hub upgrade. Because you are paying for a service that you aren’t getting or is compromised.
Another money saving tip from Ex BT Engineers 01702 200800
Service always with a smile 🙂

BT Openreach Criticised for Failing to Deliver Broadband

BT Openreach Criticised for Failing to Deliver Broadband to rural communities

BBC News Look East program interviewed a company setting up and operating Super Fast Broadband. It considered 160 villages across Essex and Suffolk, as an alternative to using BT Openreach. There is a big rural gap in the market for Broadband connection, to serve areas not connected by BT Openreach.

Wireless approach provides rural villages with High Speed Superfast Broadband

rural broadbandBT Openreach Criticised for Failing to Deliver Broadband to rural communities and not doing enough for it’s customers. The independent company featured in the BBC report use a very different technology – not using what’s referred to as ‘The Last Mile’ or ‘Copper Network’. This alternative network is wireless so it isn’t affected by the same issues surrounding civil work required for burying laying cable and ducting. In the report, a church was used as one of the bases for a transmitter. Churches are often situated on high ground with a clear line of site so I’m sure make very good places indeed for antennas.

Superfast Rural Broadband

Each village has 4 or 5 transmitter points. Each of these points also have multiple transmitters. A village can have between 20 and 25 transmitters to aid Broadband coverage.
The church houses one of many dedicated networks built for villages that want it. Services from small companies like this are growing in demand. The report backed by cross-party MPs, concluded that BT be forced to sell it’s Openreach service because of poor performance.

Broadband in Rural Location

BT Openreach CriticisedOne business owner commented on the attitude of BT. He claims that BT blames customers for choosing to live in a rural environment and there are many things you do not get in rural areas. One of these is adequate Broadband coverage therefore residential and business customers should accept that.
Finally, this customer now has Superfast Broadband. It is based on the wireless technology which is proving a viable alternative for customers in rural locations.
BT Openreach Criticised for Failing to Deliver Broadband to rural communities will hopefully do more now that they are in the media spotlight for the wrong reasons.

Voicemail Ring Time Extend Ringtone

How to lengthen the Voicemail ring time and extend ringtone on an O2 phone to stop Voicemail coming in too early.

I know this post is slightly off topic as it’s not about landlines, but it may help someone set up their O2 Voicemail Message Settings. My O2 mobile phone was only ringing 4 times and then going to answerphone message. I tried going through the O2 Voicemail settings to alter the number of rings before Voicemail cut in, but after dialling 901 and going through all of the options, I found there was no way to adjust the number of rings and extend ringtone.
voicemail ring timeI searched on Google and came across instructions on how to lengthen ring time on O2 Mobile Phone. There’s also a video, and I’m going to share this with you now. Similar instructions may apply to other Service Provider mobile phones to extend Voicemail Ring Time.
Video Instructions How To Extend Ringtone

How to Lengthen Voicemail Ring time O2 Mobile before Voicemail cuts in

The following method will work on any O2 mobile and means you can control the time interval before a call goes to Voicemail.

Enter the following into your keypad as though you were just making a call:
**61*901*11*30# then simply press ‘call’.

Please note 30 is the time in seconds before Voicemail kicks in and can be set in increments of 5 ie. 5, 10, 15, 20, 25 to a maximum of 30 seconds. (also see video)

How to switch Voicemail on and off

Alternatively you can switch Voicemail off completely by calling 1760 from your mobile when you know you will be available to answer calls. Switch on again when needed by calling 1750.

Voicemail Settings when travelling abroad

To avoid charges when travelling overseas switch off Voicemail before you go as you cannot do so once you have left the UK

Can I Move Master Socket

Can I Move Master Socket ?

Many people call me asking can I move Master Socket to a more suitable position. Your main telephone point may not be in an ideal location. In some houses I’ve been to, the Master telephone socket is in the hallway and not next to an electrical socket. This is impractical when it comes to plugging in a router, hub or cordless phone. Trailing wires present a trip hazard and will wear through if positioned under carpet, therefore best to move master socket to a more practical position.

Where is the Best Position for a BT Master Telephone Socket

move master socketAn ideal solution is to move Master Socket to the lounge – close to the TV. The Broadband Router connects to the telephone line, Ethernet leads connect the hub to your Sky TV Box or X-Box. This will make the Sky On Demand download much faster than relying on WiFi.

Many TV’s nowadays are SMART TV’s requiring an Ethernet network connection, so position your router accordingly. Family members use mobile phones and tablets in the viscinity of the lounge, therefore your WiFi will work better with the router centrally located.

How to Move Master Socket

If you are a BT customer you can call BT on 150 for the Sales Department and book an appointment to move the master socket. It will cost you in the region of £130

If you call out an Independent Telephone Engineer some will be reluctant to touch the main telephone socket as this is down to BT Openreach to maintain. Some telephone engineers will do the work for you, others less willing. I worked for BT for 23 years. One of my main jobs was to remove obsolete dial phones , converting the hard wired installation to plug and socket. I have replaced and moved many BT Master Sockets.

Now that I am working as an independent Telephone Engineer I’m not sure if I should move the Master Socket. I have the technical expertise, and was trained by BT to carry out all work on phone lines. BT is a huge company – if I called 150 and spoke to someone in India, imagine how long the conversation would last if I tried to obtain authorisation to carry out this type of work? It’s possibly in BT’s interest for Independent Engineers to move Master Socket because if they make a mistake BT would recoup £130 to put things right. Independent Telephone Engineers are unlikely to make mistakes and the work would be completed to a high standard, and work perfectly.

You could move the Master Socket but get things wrong and BT will charge you to reinstate the wiring. Therefore, work should be completed by an experienced telephone engineer.

Master Socket Test Plate

BT-test-socketThe correct way of wiring a Master Socket (or as BT call it an NTE 5) is for your telephone line to electrically connect to it first. The NTE5 must be first in line, before any of the other telephone sockets in your house. Your extension wiring around the house connects to the removable front Test Plate. This gives you a way of isolating your own wiring by undoing the two font plate screws. Moving the front plate to one side reveals a second socket, or Test Socket. This enables you to plug your phone in making sure the incoming telephone line has dial tone and functions correctly.


Filtered ‘Digital Front Plate or Fibre Front Plate

filtered-front-plateWiring your Master Socket up correctly in this way makes it difficult to attempt as a DIY job. If the Master Socket is just ‘teed into the line’ then the extension socket wiring may slow your Broadband.

A Filtered Front Plate or ‘Digital Plate’ is crucial to have fitted. It acts as a barrier between the Master Socket and your extension wiring. Therefore you can achieve the highest Internet speed possible for your computer and X-Box. This Filtered Front Plate is also called a Fibre Front Plate. It should be installed when you have High Speed Fibre Broadband, or BT Infinity.