Voicemail Ring Time Extend Ringtone

How to lengthen the Voicemail ring time and extend ringtone on an O2 phone to stop Voicemail coming in too early.

I know this post is slightly off topic as it’s not about landlines, but it may help someone set up their O2 Voicemail Message Settings. My O2 mobile phone was only ringing 4 times and then going to answerphone message. I tried going through the O2 Voicemail settings to alter the number of rings before Voicemail cut in, but after dialling 901 and going through all of the options, I found there was no way to adjust the number of rings and extend ringtone.
voicemail ring timeI searched on Google and came across instructions on how to lengthen ring time on O2 Mobile Phone. There’s also a video, and I’m going to share this with you now. Similar instructions may apply to other Service Provider mobile phones to extend Voicemail Ring Time.
Video Instructions How To Extend Ringtone

How to Lengthen Voicemail Ring time O2 Mobile before Voicemail cuts in

The following method will work on any O2 mobile and means you can control the time interval before a call goes to Voicemail.

Enter the following into your keypad as though you were just making a call:
**61*901*11*30# then simply press ‘call’.

Please note 30 is the time in seconds before Voicemail kicks in and can be set in increments of 5 ie. 5, 10, 15, 20, 25 to a maximum of 30 seconds. (also see video)

How to switch Voicemail on and off

Alternatively you can switch Voicemail off completely by calling 1760 from your mobile when you know you will be available to answer calls. Switch on again when needed by calling 1750.

Voicemail Settings when travelling abroad

To avoid charges when travelling overseas switch off Voicemail before you go as you cannot do so once you have left the UK

Unpaid Bill Scam

Watch out for this unpaid bill Scam and spread the word!

Unpaid Bill Scam

unpaid-bill-scamReceived a phone call from BT, informing me that he was disconnecting me because of an unpaid bill.. He demanded payment immediately of £31.00 or it would be £ 118.00 to re-connect at a later date. The guy wasn’t even fazed when I told him I was with Virgin Media, allegedly VM have to pay BT a percentage for line rental! I asked the guy’s name – he gave me the very ‘English’ John Peacock with a very ‘African’ accent – & phone number -0800 0800 152.

Obviously the fellow realized I didn’t believe his story, so offered to demonstrate that he was from BT. I asked how & he told me to hang up & try phoning someone – he would disconnect my phone to prevent this. AND HE DID !! My phone was dead – no engaged tone, nothing – until he phoned me again. Very pleased with himself, he asked if that was enough proof that he was with BT. I asked how the payment was to be made & he said credit card, there & then. I said that I didn’t know how he’d done it, but I had absolutely no intention of paying him, I didn’t believe his name or that he worked for BT. He hung up. I dialed 1471 -number withheld I phoned his fictitious 0800 number – not recognized.

So I phoned the police to let them know about this unpaid bill scam. I wasn’t the first! It’s only just started apparently, but it is escalating. Their advice was to let as many people as possible know of this scam. The fact that the phone does go off would probably convince some people it’s real, so please make as many friends & family aware of this. How is it done? This is good but not that clever. He gave the wrong number – it should have been 0800 800 152 which takes you through to BT Business. The cutting off of the line is very simple, he stays on the line with the mute button on and you can’t dial out – but he can hear you trying. (This is because the person who initiates a call is the one to terminate it). When you stop trying he cuts off and immediately calls back. You could almost be convinced! The sad thing is that it is so simple that it will certainly fool many.

By the way this is not about getting the cash as this would not get past merchant services – it is all about getting the credit card details which include the security number, to be used for larger purchases.

Please alert friends about this unpaid bill scam by sharing this page

Broadband Repeater

Here’s a good Broadband Repeater Broadband Range Extender from Amazon. Try this nifty gadget!

Netgear Broadband Repeater Broadband Extender

Boost your Wifi coverage with the Netgear Broadband Repeater available from Amazon.
To purchase click below.

With over 1900 people buying and reviewing this Broadband Repeater and giving it a 4 star review average, you can buy with confidence. What’s more for £35 you will be able to receive Internet and Broadband signals in that dead spot in your house – without having to run unsightly cables or going to any other expense.

Netgear WN3000RP-200UKS 300Mbps Universal Wi-Fi Range Extender

All you do is plug this Broadband Range extender gadget into a power point say half way between the room that your router is in, and the area where you can’t get the Internet signal. It receives the Broadband signal wirelessly from your Router, and re transmits it, covering those areas where currently you cannot connect to the Internet.
Click my link above to take you direct to Amazon, or carry on reading more here.

Info direct from the Amazon website:
N300 WiFi Range Extender features:
802.11n, 1-Port, Wall-plug, External Antennas

Turn Dead Zones Into Connected Corners

Move around with your mobile devices and keep them connected by giving your existing WiFi a boost. This small, easy-to-install wall-plug WiFi range extender also creates new WiFi connectivity for up to 1 wired device like a Smart TV, Blu-ray player or game console.


•Extends wireless coverage
•Universal compatibility
•Easy install – no CD required
•Connect iPad, Smartphones, and more
•External Antennas
•Push ‘N’ Connect with WPS
•Smart LED Indicators

Storm Damage and Lightning strikes

Lightning, storms, rain and Telephone wiring don’t mix very well! Storm damage and lightning strikes play havoc with telephone lines and sensitive electrical equipment. A lightning strike can travel along the BT Openreach Network and damage Telephone sockets, wiring and equipment such as cordless phones plugged in during a storm. Even with lightning protection surges can still manage to find their way to zap your Sky Box, TV and answering machines. If your phone line is dead after a thunder storm it’s time to do some tests and determine if you should call your service provider or an Independent Telephone Engineer. Test your handset in a neighbours house to make sure it still works OK. If your Service Provider finds that it is your own equipment or wiring causing a fault you will be charged heavily.

Storms in Essex

Over this weekend storms lightning and flooding hit a wide area across Essex and many houses have sustained storm damage. On one day there were in the region of 3000 lightning strikes across the UK. Cordless phones and answering machines are sensitive pieces of equipment and often fail because they are plugged into both the telephone line and electrical power socket providing a path between the two networks for a discharge.

Safeguard telephone equipment from Lightning and Storm Damage

The safe option if you expect lightning is to unplug telephones and televisions (as tv aerials can pick up the static charge too) until the storm has passed.

Lightning Protection

There is lightning protection fitted inside each Master Socket – even if it’s the old style. There is also lightning protection fitted at the telephone exchange, however a direct or indirect lightning strike in a storm can still cause serious damage. I’ve seen the front blown off of sockets, and blackened charred circuit circuit boards.

Lightning Damage to Filtered Front Plate or Fibre Socket

Lightning can often cause a fault to develop with the Filtered Front Plate or Fibre BT Infinity Front Plate. It contains sensitive electronic components and in the past has often failed after a storm. This is part of the BT Openreach installation and Master Socket, so if it causes a problem you should contact your Service Provider who will make an appointment for BT Openreach to visit. Replacement of the Front Plate should be free of charge. You must make sure you have carried out a test with a known good phone plugged into the Test Socket, with the part of the Front Plate removed that your extension wiring connects to.

Lightning Damage

Lightning damage and Storm Damage to telephone sockets and wiring connected after the BT Master Socket is your own responsibility and chargeable if you call out BT Openreach to fix it.

What to do if your line is dead after a storm

If your phone is dead, first make sure the handset is ok. Try your phone in a neighbours house to ensure it works. Then identify your Master Socket and using a small screwdriver remove the front plate. Plug your known good working phone into the test socket and check for dial tone. Make a test call to and from your mobile so you know everything is OK.

Replacement Cordless Phone

Here’s an excellent Cordless Phone that comes with a choice of 2 or 3 handsets. It’s a great unit with over 1000 reviews on Amazon giving 4 and 5 stars. I have one of these and so I decided to put a link here so you can buy it with confidence. Click the link and you will go straight to the Amazon website.

Now that you have a working phone, carry on with the check at the master socket. If your line is now ok with the test plate removed, but when you plug the front plate back in it goes dead, then you have a short circuit fault on your own wiring or equipment and it looks likely that you have suffered Storm Damage from a lightning strike nearby. Don’t suspect the front plate – this is merely the symptom and not normally the cause.

Next, unplug all equipment

Unplug ALL filters, Sky Boxes and telephones from the other sockets in the house. It might be an inconvenience but doing this test will possibly save you money and get you back working quicker. Check again with your known good phone in each telephone socket. If you now have dial tone then the short circuit fault is in one of the pieces of equipment or filters you previously removed. One by one plug back in and test each time until you find the problem.

Line is still dead with no other equipment plugged in

If the line goes dead when the front plate is plugged in but there is no other equipment connected, then you have a wiring fault within your premises and need a local telephone engineer to trace the lightning damage and fix it. Give me a call and see if I can save you some money and time, and make it seem more like a ‘Storm in a tea cup’ ! 01702 200800

Telephone Engineers Local to you

Telephone-Engineers-LocalTelephone Engineers local to you join forces with one of the fastest expanding UK Telecoms teams this year.

Telephone Engineers local to you

Ex BT Engineers .com now passes work to nearly 70  Local Telephone Engineers ready to repair Broadband faults, improve your Internet speed, tidy up wiring and fit new telephone extension sockets for Sky boxes.

It’s so quick and easy to talk to Geoff – the founder of Ex BT Engineers .com and experience excellent service.
You will instantly feel at ease being able to talk to someone local with a telecoms engineering background who understands what you want and will do all he can to ensure your troubles and concerns melt away.

A simple quick solution is often found to the many problems customers face each day, and you can deal directly with the engineer that will make the visit to you.

I want the whole customer experience to be excellent from start to finish. I want the level of service to exceed expectations, and match the level of training given to us by British Telecom back in the old days. I want confidence to return to the Telecoms industry and customers to get their phone lines repaired within days, by a Telephone Engineer local to them and at a surprisingly low price.

Telephone Engineers local to you across the UK are just one phone call away

Customers can find a local telephone engineer by looking at the UK map below, then make one call to Geoff on 07790 200800, explain the problem and book an engineer visit.

Map and contact details – click and scroll down to see Geoff’s team!

Map Simplicity, efficiency, and clarity are the key to my website’s success to serve the general public faster than they ever thought possible…

You’ve heard of ‘Superfast Broadband’, well here’s a ‘Superfast Repair Service’. Telephone Engineers local to you, just call 01702 200800 or 07790 200800 and speak to Geoff Grove

BT Recruit

BT recruit 1,600 staff

I’ve just seen an article in The Guardian, Monday 19 May 2014 which tells of good news for customers and employment opportunities for many as BT recruit extra staff.

bt-recruitOfcom will impose tough sanctions on BT this week to ensure faults are fixed and new lines are installed faster
BT is to create 1,600 engineering jobs amid moves to improve customer service and install lines and fix faults more quickly.

BT is hiring 1,600 engineers amid criticism from regulators over the speed at which new internet connections are installed and faults are repaired.

The telecoms company, whose network is also relied on by dozens of other broadband providers including Sky and TalkTalk, has been rapped by watchdogs for leaving customers stranded without web access for too long.

Watchdog Ofcom will on Tuesday publish its final decision on tough new sanctions designed to ensure BT repairs faults within two working days and installs new lines within 12 working days.

“One customer being out of service for too long is one too many,” said Joe Garner, chief executive of Openreach, which builds and maintains BT’s network. “Millions of customers depend on broadband and they rely on us to keep them connected, whatever the weather.” Garner said the new recruits would be a “welcome boost” to an engineering workforce that completes hundreds of thousands of jobs – such as installing fibre optic lines – each week.

Garner promised that by the summer, BT would publish regular information on its service performance. The only information available to the public, on the website of the Office of the Telecoms Adjudicator, is often difficult to understand.Garner has promised to be better at maintaining Openreach’s vast network, which reaches almost all of the UK’s 28 million premises, for example by rewiring ageing telegraph poles before faults occur.

However, he said Openreach will not be setting up a call centre to deal with customer complaints. Those with a broadband problem will have to deal with whoever bills them for broadband, whether that be BT’s own retail arm or another company.

Openreach employs more people than the Navy, with 31,600 staff. As the company has been ramping up the roll out of its fibre-optic network, numbers have grown by 1,200 in the last year. As BT recruit, many will be drawn from the armed forces, with Garner emphasising there will be jobs for wounded personnel. He also wants more female engineers – less than 10% of Openreach staff are women. “There’s no reason why that can’t change,” said Garner. We’ll be a better organisation if we better reflect the society we are part of, why would we not be fishing in half the labour pool?

Ofcom will impose tough sanctions on BT this week to ensure faults are fixed and new lines are installed faster BT’s service has in the past been hampered by bad weather, particularly when rain floods its ducts and manholes. During 2012, the wettest year on record, the time it took to install the some fibre lines fell to 18 days on average. During 2011, repairs slowed to an average of six days.

Installations have picked up and are now within target, but TalkTalk says a third of faults reported by its customers are not fixed on time. Ofcom is expected to propose that by the financial year beginning April 2016, targets will have to be met 80% of the time. If they are not, BT could be fined.

An Ofcom spokesperson said: “We have been concerned about how long Openreach is taking to complete both repairs and installations. That is why we have proposed new targets which Openreach must meet in future, or else face the possibility of fines.”

Reader complaints to the Guardian have highlighted that newly build properties can take up to six months to connect. Garner said he was recruiting managers to ensure better communications with developers, so that BT worked more in tandem with building projects.

“Newbuilds is a hotspot,” admitted Garner. “We are putting a lot of focus on it its going to take us a bit longer to get on top of that. What I put top of the list is making sure if someone is out of service they are back in service quickly.”

BT recruit staff and engineers is great news for customers and a welcome expansion of their workforce with new job opportunities for armed forces people too.