Can I Move Master Socket

Can I Move Master Socket ?

Many people call me asking can I move Master Socket to a more suitable position. Your main telephone point may not be in an ideal location. In some houses I’ve been to, the Master telephone socket is in the hallway and not next to an electrical socket. This is impractical when it comes to plugging in a router, hub or cordless phone. Trailing wires present a trip hazard and will wear through if positioned under carpet, therefore best to move master socket to a more practical position.

Where is the Best Position for a BT Master Telephone Socket

move master socketAn ideal solution is to move Master Socket to the lounge – close to the TV. The Broadband Router connects to the telephone line, Ethernet leads connect the hub to your Sky TV Box or X-Box. This will make the Sky On Demand download much faster than relying on WiFi.

Many TV’s nowadays are SMART TV’s requiring an Ethernet network connection, so position your router accordingly. Family members use mobile phones and tablets in the viscinity of the lounge, therefore your WiFi will work better with the router centrally located.

How to Move Master Socket

If you are a BT customer you can call BT on 150 for the Sales Department and book an appointment to move the master socket. It will cost you in the region of £130

If you call out an Independent Telephone Engineer some will be reluctant to touch the main telephone socket as this is down to BT Openreach to maintain. Some telephone engineers will do the work for you, others less willing. I worked for BT for 23 years. One of my main jobs was to remove obsolete dial phones , converting the hard wired installation to plug and socket. I have replaced and moved many BT Master Sockets.

Now that I am working as an independent Telephone Engineer I’m not sure if I should move the Master Socket. I have the technical expertise, and was trained by BT to carry out all work on phone lines. BT is a huge company – if I called 150 and spoke to someone in India, imagine how long the conversation would last if I tried to obtain authorisation to carry out this type of work? It’s possibly in BT’s interest for Independent Engineers to move Master Socket because if they make a mistake BT would recoup £130 to put things right. Independent Telephone Engineers are unlikely to make mistakes and the work would be completed to a high standard, and work perfectly.

You could move the Master Socket but get things wrong and BT will charge you to reinstate the wiring. Therefore, work should be completed by an experienced telephone engineer.

Master Socket Test Plate

BT-test-socketThe correct way of wiring a Master Socket (or as BT call it an NTE 5) is for your telephone line to electrically connect to it first. The NTE5 must be first in line, before any of the other telephone sockets in your house. Your extension wiring around the house connects to the removable front Test Plate. This gives you a way of isolating your own wiring by undoing the two font plate screws. Moving the front plate to one side reveals a second socket, or Test Socket. This enables you to plug your phone in making sure the incoming telephone line has dial tone and functions correctly.


Filtered ‘Digital Front Plate or Fibre Front Plate

filtered-front-plateWiring your Master Socket up correctly in this way makes it difficult to attempt as a DIY job. If the Master Socket is just ‘teed into the line’ then the extension socket wiring may slow your Broadband.

A Filtered Front Plate or ‘Digital Plate’ is crucial to have fitted. It acts as a barrier between the Master Socket and your extension wiring. Therefore you can achieve the highest Internet speed possible for your computer and X-Box. This Filtered Front Plate is also called a Fibre Front Plate. It should be installed when you have High Speed Fibre Broadband, or BT Infinity.