Local Independent Telephone Engineers

Sky not working

Sky not working

sky-not-working

A few neighbours reported their Sky not working – they had no telephone or broadband internet service. They complained of having no dial tone and their phones were completely dead. They also lost Internet and Broadband connection.

When asking around the rest of their street it seems that the fault only applied to Sky customers. I checked the official Sky website which states that Sky have an outage affecting East Anglia Sky customers due to equipment maintenance and scheduled upgrades taking place.

Sky scheduled maintenance work has over run causing loss of telephone service to Sky customers. The problem is in hand and Sky hope to restore telephone and broadband service to customers as soon as possible.

If your Sky not working then the first thing to do before calling Sky Customer Services is to just try a known good phone plugged directly into the test socket or master socket.

Sky Service Status

You can instantly check the Sky Service Status in your area if you have internet access by following the link below.
Full details of Sky Outage and Sky not working can be found on the Sky official website here Sky Service Status with details of areas affected and regular updates to let you know when telephone and broadband service is likely to be restored.