BT Infinity Master Socket

To achieve the fastest Broadband speed possible that your telephone line can support, it is vital to upgrade your BT Infinity Master Socket to a BT NTE5. Furthermore, ensure that you fit the latest vDSL Faceplate which includes an integral Broadband filter. Following these steps can transform your Internet experience. Release your telephone line’s full potential by preventing existing extension socket wiring from slowing your connection speed.

BT Infinity Master Socket with a vDSL Faceplate

BT Infinity Master SocketIn your property you may have old telephone wiring that’s been added to over the years. Extension sockets in various rooms, all spurred off of the main incoming telephone line. High Speed Fibre Broadband can be compromised by ‘Star Wiring’ which connects extension sockets together. ‘Star Wiring’ creates unwanted reflections of the Broadband signal. Therefore, by fitting a filtered vDSL Faceplate you will ensure full Broadband speed.


Upgrade BT Infinity Master Socket – 3 easy steps to follow

1. Firstly, ensure that the Router is situated in the same vicinity as the NTE5 BT Infinity Master Socket.
2. Secondly, check that the extension wiring in your house is fed from the removable front panel of the vDSL faceplate.
3. Finally, you can fit the vDSL Faceplate which has a built in filter. This will act as a ‘buffer’ between the incoming line that feeds the router, and extension wiring that potentially can pick up interference from the mains electrical wiring. Any electrical noise generated around your home will interfere with the high speed data, therefore fitting the faceplate reduces the risk of this happening.

Here is the correct Mk3 vDSL faceplate that you need to fit on to a BT NTE5a. Most of all these should be fitted – as standard, to all BT Infinity and High Speed Fibre installations.

This is the NTE5a socket, back box and Filtered Frontplate supplied together

Ensure that you carry out a Broadband Speed Test before you upgrade to the latest BT Infinity Master Socket. Repeat this step once you have fitted the new NTE5 BT Infinity vDLS Faceplate. Discover how much of an increase in speed you have created. As a result you should now find that Sky ‘On Demand’ and ‘TV Catchup’ services should work much better now.

To read more about how to fit this improved faceplate to your existing NTE5 BT Master Socket click here How to upgrade to a BT Infinity Faceplate

Can I Move Master Socket

Can I Move Master Socket ?

Many people call me asking can I move Master Socket to a more suitable position. Your main telephone point may not be in an ideal location. In some houses I’ve been to, the Master telephone socket is in the hallway and not next to an electrical socket. This is impractical when it comes to plugging in a router, hub or cordless phone. Trailing wires present a trip hazard and will wear through if positioned under carpet, therefore best to move master socket to a more practical position.

Where is the Best Position for a BT Master Telephone Socket

move master socketAn ideal solution is to move Master Socket to the lounge – close to the TV. The Broadband Router connects to the telephone line, Ethernet leads connect the hub to your Sky TV Box or X-Box. This will make the Sky On Demand download much faster than relying on WiFi.

Many TV’s nowadays are SMART TV’s requiring an Ethernet network connection, so position your router accordingly. Family members use mobile phones and tablets in the viscinity of the lounge, therefore your WiFi will work better with the router centrally located.

How to Move Master Socket

If you are a BT customer you can call BT on 150 for the Sales Department and book an appointment to move the master socket. It will cost you in the region of £130

If you call out an Independent Telephone Engineer some will be reluctant to touch the main telephone socket as this is down to BT Openreach to maintain. Some telephone engineers will do the work for you, others less willing. I worked for BT for 23 years. One of my main jobs was to remove obsolete dial phones , converting the hard wired installation to plug and socket. I have replaced and moved many BT Master Sockets.

Now that I am working as an independent Telephone Engineer I’m not sure if I should move the Master Socket. I have the technical expertise, and was trained by BT to carry out all work on phone lines. BT is a huge company – if I called 150 and spoke to someone in India, imagine how long the conversation would last if I tried to obtain authorisation to carry out this type of work? It’s possibly in BT’s interest for Independent Engineers to move Master Socket because if they make a mistake BT would recoup £130 to put things right. Independent Telephone Engineers are unlikely to make mistakes and the work would be completed to a high standard, and work perfectly.

You could move the Master Socket but get things wrong and BT will charge you to reinstate the wiring. Therefore, work should be completed by an experienced telephone engineer.

Master Socket Test Plate

BT-test-socketThe correct way of wiring a Master Socket (or as BT call it an NTE 5) is for your telephone line to electrically connect to it first. The NTE5 must be first in line, before any of the other telephone sockets in your house. Your extension wiring around the house connects to the removable front Test Plate. This gives you a way of isolating your own wiring by undoing the two font plate screws. Moving the front plate to one side reveals a second socket, or Test Socket. This enables you to plug your phone in making sure the incoming telephone line has dial tone and functions correctly.


Filtered ‘Digital Front Plate or Fibre Front Plate

filtered-front-plateWiring your Master Socket up correctly in this way makes it difficult to attempt as a DIY job. If the Master Socket is just ‘teed into the line’ then the extension socket wiring may slow your Broadband.

A Filtered Front Plate or ‘Digital Plate’ is crucial to have fitted. It acts as a barrier between the Master Socket and your extension wiring. Therefore you can achieve the highest Internet speed possible for your computer and X-Box. This Filtered Front Plate is also called a Fibre Front Plate. It should be installed when you have High Speed Fibre Broadband, or BT Infinity.