Telephone Engineer Local Independent Repair service

Help is here, how refreshing! Talk to a real local Telephone Engineer near you without spending an hour talking to a call centre in India, trying to understand what’s being said, or interject with their fixed script.
Fact: I’m here to help you, so put the kettle on, make a cup of tea and have a read about the services I offer.

Business and Residential Telecom Customers – Get the right advice from local Telephone Engineer Geoff Grove!

First of all I want to save you money, so if there’s something you can try yourself I will gladly give you free advice to avoid a callout.
We can move any telephone socket or Router to a better place. Supply Home network Ethernet Cable for Smart TV. Get your Broadband working faster or repair faulty wiring. Read more here about a Wired Home Computer Network Cable Setup

The list of areas I cover is constantly growing, so if you’re looking for a local telecommunications engineer or a retired Ex BT Telephone Engineer near you, please scroll down to see the map, click the red dot nearest you then call me. I currently have a network of over 70 experienced local telephone engineers across the UK dealing with residential phone and Broadband problems, plus maintenance and repair of Business Telephone Systems old and new.

You’ve heard of ‘Superfast Broadband’, well here’s my ‘Superfast Repair Service’

Slow Broadband ? Quick checklist of things you can check yourself in 3 easy steps here Quick checklist
Do you receive silent phone calls or want to look up a number to find out who it was? Read more..
Block nuisance sales calls with a Call Blocker unit from Amazon Read more..
You’ll find more Useful tips here
Want to see my reviews or comment yourself? Click here Phone Engineer Reviews

So many times I hear people say “But they told me my broadband will only work in a main socket, and not an extension”..
Absolute rubbish – Providing that you don’t have any faults on your telephone extension sockets or telephone wiring, you will get full speed, where ever your router is plugged in, unless you have a BT Digital Filter Front Plate

Some people are so fed up with Call Centers that by the time they discover a local Independent Telephone Engineer like myself, and I get to calm them down I’m almost like a counselor! :-)
Relief – now you’ve found me you don’t have to spend hours talking to Calcutta any more!

Another frustrated Customer gasped, “I couldn’t understand any of the advisers. I would have been better off calling the local kebab shop for help and advice to fix my BT Line Fault. The adviser blamed my equipment so I brought new phones, only to find it was an external fault incorrectly diagnosed!”

You can give me a call to speed up your Broadband, have telephone wiring or CAT 5 Network Cabling work carried out quickly, when you want it done, and for a fraction of the price!
Oh, and always with a smile! :-)

Go on – dial my number, I’d love to hear from you! Ex BT Engineer Geoff Grove
01702 200800 or 07790 200800


No foreign based switch board staffed with people you can’t understand, who don’t speak clear English and just read through a script. At last!

My network of over 70 Independent Telephone Engineers can fix any fault on your own wiring, Sky phone line & Talktalk Broadband wiring, install an extra Telephone point for a Sky box, move a telephone socket or install network cable for a Smart TV. Telephone repair all carried out by myself or my local telephone engineers all over the UK !
Keep scrolling down to view my map to find out who’s local to you

What’s amazing is that I used to work for British Telecom for 23 years as a Telecommunications Engineer, and now I find they are advertising on my website! I’ve even had calls from people stating that they were recommended to use me by BT, Tescos, Chess Telecom, Talk Talk and Sky !

Where some big companies go wrong by outsourcing

A lady called me – “I’m having blinds fitted and a telephone Junction Box is in the way. Can you move it?”
She continued, “I tried using BT Online Chat on their website. The foreign person on the keyboard at the other end couldn’t understand me – they didn’t know what a blind was!”

I’m an Ex BT Telephone Engineer who used to work for BT Openreach. I have been trained to high standards up to 2011 when I left the company. I can fix any internal fault with your telephone equipment regardless of who your Service Provider is. I can identify a fault if it’s on the Openreach Virgin Talktalk or Sky Telephone network enabling you to get the fault fixed free of charge by your Service Provider. I’m your ‘one stop’ solution for Broadband Speed problems with Sky Broadband, High Speed Fibre Broadband, phone wiring, Telephone Extension Sockets or faulty Master Socket NTE5 Front Plate issues. I’m here to help you, ready to take your call.

Look how happy my customers are with my Independent Telephone Engineers

We searched online for an Ex BT Engineer and had one of Geoff’s telephone engineers come and move some wiring for us as we were having a conservatory built…. Something BT and Openreach refused to do, even for their extortionate charges. After many calls to both BT and Openreach, both claiming it was not their job, we contacted Geoff and instantly Ross arrived, did the job within 2 days of the call, did the job AND tidied up all for a fraction of BTs charges! Delighted!

Have an additional telephone socket for a Sky Box or relocate an existing socket and move your router to another room, tidy up your wiring and speed up Internet connection. Pick up the phone, call me, and your Telephone Repair will all be done for you!

Avoid expensive call out charges from your service provider if the fault is found to be with your own telephone wiring or equipment. Just call me – an Independent Telephone Engineer !

BT-Master-Socket-TestRemove the front panel if you have this latest style Master Socket called an NTE and plug your phone into the Test Socket arrowed. If your line is not working then you have an outside fault and need to call your service provider.
They have to fix your Telephone Fault free of charge. You pay line rental and so they are responsible for the line from the exchange up to and including the Master Socket.

For external faults on the Openreach network Phone BT Faults – simply call 151 after you have verified that the problem is on their wiring, and not your own.

If BT are not your service provider look on your phone bill for the correct number to call, and your service provider will instruct Openreach on your behalf to look into the fault.
If you’re still confused, you can call me Geoff Grove and I will talk you through and see if I can help you out! You won’t be further antagonized by a call centre in India, or have any problems understanding what I’m saying to you! :-)


Find a Local Telephone Engineer near you – use my map below!

Simply use this map by clicking the nearest red dot to you, and tell me which Telephone Engineer is local to you! I will then put you in touch and you can arrange a convenient appointment.

North London Neville
Braintree Graham
South London Surrey Ross
Cardiff Dickon
Glasgow David
Basingstoke Dave & Alastair
Kidderminster James
Hamilton Tom
Cambridge James
Bodmin Steven
Coventry John
Plymouth Martin
Swanage Dorset Mike
Aldershot Mathew
Harlow Richard
Hastings Sam
Hereford Richard
Canterbury Colin
Folkestone Daniel
West Malling Russel
Leeds Stuart
Leicestershire Wayne
Stevenage Dave
Nettleham Dale
Branston Les
Luton James
Blackburn Wigan Matt
Sutton Coldfield Mike
Boston Alf
Ashington Archie
Nottingham Andy
Birmingham Paul
Peterborough Mick
Berwick Bill
Sheffield Yasir
Southend Alan
Aberystwyth John
Pontypool Dale
Wrexham Steve
Widness Bernie
York Ralph
Northallerton Nick
Catfield Norfolk & Suffolk Graham
Reigate Mathew
Raglan Mathew
Reading Paul
Wigston Garry
Banbury Graeme
Balwinder Uxbridge
Burton-on-Trent Alan
Chester Craig
Corwen Phil
Huntingdon Adrian
Hinckley Nicholas
Chatham Kevin
Gloucester Jim
Godstone Peter
Foston Driffield Paul
Wakefield Steve
Eastbourne Brian
Buckley Stuart
Walsall Nigel
Liskeard Mark
Chineham Kevin
Gloucester Avon Bob
Stephen Greenford
Poole Mike
Whickham Newcastle Mel
Tonbridge Jason
Ellesmere Systems Andy
Lichfield John Systems
Hampshire Systems Mike
Nantyglo Ryan
Brightlingsea Robert
Colchester Jerry
Middlesbrough Rob
Slough Systems Mark
Merseyside Ross
Falkirk Darren
Burnley Systems Michael

Broadband test speed in my area – find out what speed your neighbours are getting with Uswitch Streetstats !

broadband-speedWhile fault finding someone’s slow broadband connection I came across this incredibly handy comparison website that displays broadband test results showing what speed my neighbors get, and I want to share it with you! Read more




Look at my super low prices!

    • Telephone and Broadband faults traced in your premises, or proven to Openreach or Virgin network, from £50

    • Move your Router or have an Extra Telephone Extension Socket point provided within your house (for Sky Box, broadband etc) £65 each

    • Move any Telephone Socket to a better position. Telephone wiring shifted or re routed for building work, window or door replacement £65

    • Unsightly telephone wiring tidied up, redundant telephone wiring recovered to speed up Broadband and Internet

    • High standard of workmanship and no compromise on quality as I have been trained by BT Openreach up to 2011

    • Work completed at very reasonable prices! No VAT to pay! No foreign call centre to negotiate!

    • Work carried out quickly, when you would like it done, anytime!

    • Local, friendly, trustworthy Independent Telephone Repair Service provided by trained engineers

    • Service always with a smile too :-)

    • Call me NOW for a quick quote! Geoff Grove 07790 200800 and 01702 200800

    • I’m a Telephone Engineer approved & fully trained by British Telecom for 23 years up to 2011 in all aspects of telephone wiring and Broadband to exacting standards

BT Openreach – What a great place to work! Back in the day when I started out as a British Telecom Engineer, this is what it felt like. Click my links below to read more..

British Telecom – My Old Job I Loved

Want to see if your Exchange area is Live with Fibre Broadband Service? Click here, enter your postcode, and see when YOU can have it!

Superfast Fibre Broadband in My Area


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Read my reviews here, or write your own about me!


Visit Telephone Engineer Ex BT – Telephone Engineer on FreeIndex

Independent Telephone Engineer Geoff Grove

Telecoms Engineers Covering the following areas

Essex area inc Rayleigh, Southend, Chelmsford, Canvey, Billericay, Basildon, Benfleet, Burnham, Danbury, Eastwood, Grays, Hockley, Leigh on Sea, Maldon, Shoebury, Thorpe Bay, Wakering, Wickford, Woodham Ferrers.

Telecom engineers in Kent area including Tonbridge Wells, Rochester, Maidstone, Gravesend Folkestone and Canterbury.

Telephone Engineer in North London, South London, East London, West London, Surrey, Ilford, Romford, Barking and Dagenham. Hertfordshire, Bishop’s Stortford, Stansted, Hoddesdon, Dunmow. I can also cover Grantham, Nottingham, Leicester, Basingstoke, Wales, Devon, Portsmouth, Hastings, Yorkshire, Glasgow, Wigan, Bolton, Manchester and Birmingham. In fact the whole of the UK !
My group of local telephone engineers is constantly growing, so if you need a local phone engineer give me a call, or if you want to join my team of local telecommunications engineer near you please get in touch!

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